Shipping Policy
November 2019
- Origination
Shipments will originate at the Ready Packs LLC warehouse in the Asheville, North Carolina area. Transit times via FedEx or UPS Ground service will vary, the following allowances are typical:
- Within 200 Miles: 1-2 business days
- East of the Mississippi: 2-3 business days
- Mountains / Upper Midwest: 3-4 business days
- West Coast: 6-7 business days
- Alaska and Hawaii: 8-10 business days
- Shipping to the Continental United States (CONUS)
Free standard ground shipping to the State of Georgia, otherwise, a flat rate shipping and handling fee of $30 will be charged to all locations in the remaining lower 47 states (i.e. excluding Alaska and Hawaii)
- Shipping outside CONUS (OCONUS)
Typical retail shipping costs for a Ranger Pack sent to AK or HI destinations are over $200. Ready Packs is sharing this burden with soldiers by setting a single flat rate of $120.
Shipping to countries other than the United States will be determined on a case-by-case basis. Contact support@readypacksllc with inquiries.
Ready Packs LLC will organize a “Drop-Ship-And-Hold” for soldiers inbound from OCONUS (including AK and HI). This involves coordination with a UPS or FedEx retail store that will receive and hold the shipment indefinitely for soldiers’ arrival. This service precludes overseas shipping costs, transit and baggage handling fees, and positions the pack in advance so it is immediately available at the location where training will occur.
- Express Shipments
Shipments other than standard ground service are available and shall be quoted upon request. Express shipments can include Priority Overnight, Standard Next Day, 2nd Day, and 3rd Day deliveries. As with any shipment, costs will vary depending on weight, dimensions, and destination.
- Deliveries
Whenever possible, Ready Packs LLC will ship to commercial addresses where shipments can be physically received by someone in person. FedEx or UPS retail stores are frequent delivery points and depending on the specific store, there could be a nominal service charge and holding term limit. At Fort Benning, the on-Post UPS Store located in the PX charges a $6.00 holding fee with no holding term limits. The Fort Leonard Wood UPS Store located in the PX charges $5.00 with no holding term limit. FedEx Stores have no service fee but typically have a 5-Day holding term limit before returning the shipment to sender. These service fees, when applicable, shall be paid by the recipient upon pickup or otherwise negotiated by Ready Packs LLC.
